Refund Policy
Last Updated : May 29,2022
Introduction
At Biddabari, we strive to provide our students with high-quality educational content. We understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds for our paid courses are processed.
By accessing this website and/or purchasing our courses, we assume you accept these terms and conditions. Do not continue to use Biddabari if you do not agree to all the terms and conditions stated on this page.
Eligibility for Refunds
Students who purchase our paid courses are eligible to apply for a refund under the following conditions:
The refund request must be made within 48 hours of purchasing the course.
A written request for the refund must be sent to our official email address at [email protected].
Valid Reasons for Refunds
Refund requests will be considered valid for reasons such as:
Technical issues that prevent access to the course content.
Course content not being as described or advertised.
Other legitimate reasons as determined by our support team.
How to Request a Refund
To request a refund, please follow these steps:
Send an email to [email protected]. within 48 hours of your purchase.
Include your full name, Registration Number used for the purchase and the course name.
Provide a detailed explanation of the reason for the refund request.
Processing Refunds
Once we receive your refund request, our support team will review it and determine if it meets our refund criteria.
If your request is approved, we will process the refund to the original method of payment within 7 business days
You will receive an email confirmation once the refund has been processed.
Non-Refundable Items
The following items are not eligible for refunds:
Courses that have been accessed or substantially used
Courses purchased more than 48 hours ago.
Any additional fees or services associated with the course.
Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at: Biddabari
Email: [email protected]
Phone: +8801896060800
Address: 6th Floor, Jashore Malik Shamiti Vobon, Gausul Azam Super-Market, Nilkhet, Dhaka-1205. Google Map Link
