Job Context

This Organization is urgently seeking a highly competent, experienced, hardworking, dynamic, and result-oriented Chief Operating Officer (COO) to lead, oversee and manage the day-to-day business operations, project execution, sales growth, property development, asset performance, and the efficient accomplishment of the organization's activities.

The COO will be responsible for ensuring smooth execution of all business functions, coordinating activities across departments, monitoring operational performance, following up on key initiatives, and ensuring that organizational goals are achieved efficiently and effectively. The position requires a strong leader who can take ownership of daily operations and provide effective coordination among all departments with minimal supervision from Management.

Education

●      Master's degree in Business Administration, Management, Education, HR Management, or a related discipline; no third division/class in any examination.

●      Additional qualifications in Management, EdTech, Operations, Real Estate, or Project Management will be considered an advantage.

Experience

●      At least 10 years of overall professional experience.

●       Experience in the following business area(s): Online Education/EdTech, Coaching Center, IT-based Service, or E-commerce Platform.

●      At least 5 years of experience in a senior leadership role, preferably as COO, CEO, General Manager, Director of Operations, or an equivalent executive position.

Additional Requirements

●      Age 35 to 55 years

●      Minimum 10 years of professional experience.

●      At least 5 years of experience in a senior leadership role, preferably as COO, CEO, General Manager, Director of Operations, or equivalent executive position.

●      Operational Management

●      Business Coordination

●      Strategic Planning

●      Leadership & Team Management

●      Project Management

●      Business Development

●      Organizational Performance Management

●      Stakeholder Management

●      Government Liaison

●      Problem Solving & Decision Making

●      Strong leadership, coordination, operational management, and team management capabilities.

●      Demonstrated ability to oversee daily operations and ensure smooth organizational performance.

●      Excellent planning, execution, monitoring, and follow-up skills.

●      Strong understanding of business operations, budgeting, strategic planning, and organizational development.

●      Ability to manage multiple priorities and deliver results under pressure.

●      Excellent communication, negotiation, and interpersonal skills.

●      Strong decision-making and problem-solving capabilities.

●      Ability to effectively liaise with government authorities, regulatory bodies, financial institutions, investors, landowners, and business partners.

●      Excellent command of both Bangla and English.

●      High level of integrity, professionalism, ownership, and accountability.

●      Experience in Real Estate, Property Development, Construction, Infrastructure, Engineering, or related industries will be highly preferred.

●      Proven track record of managing multiple business functions and leading cross-functional teams.

Key Responsibilities

●       Lead and oversee the overall day-to-day operations of the organization.

●      Direct financial planning, P&L, and the annual operating budget.

●      Prepare and design business plans, manage efficient-scale operations, and drive revenue and enrollment growth.

●      Ensure smooth coordination among Course & Content Production, Academic/Teaching Panel, IT & App Development, Marketing & Sales, Student Support, Publications (Boi Bari), E-commerce, Finance, and HR & Administration.

●      Manage daily business operations and support the continuing growth goals of the platform.

●      Develop and implement operational strategies, business plans, policies, and performance objectives.

●      Monitor organizational activities and ensure timely execution of all projects, course launches, and strategic initiatives.

●      Follow up on pending matters across departments and ensure timely resolution.

●      Drive operational excellence, efficiency, accountability, and performance improvement throughout the organization.

●      Oversee course, content, and platform development to ensure delivery within approved timelines, quality, and compliance standards.

●      Monitor content production, live/recorded class scheduling, faculty performance, and resource utilization.

●      Lead business development initiatives, strategic partnerships, and market expansion programs.

●      Coordinate with senior faculty, content developers, technology partners, vendors, and other stakeholders.

●      Ensure effective marketing, student relationship management, and after-sales/support service operations.

●      Monitor and ensure efficient procurement and vendor management for platform and publication needs.

●      Establish operational controls, reporting systems, and performance monitoring mechanisms.

●      Ensure compliance with applicable laws, regulations, corporate governance requirements, and risk management practices.

●      Represent the organization before government authorities, financial institutions, investors, and business partners.

●      Prepare and submit periodic operational and management reports to the Board of Directors and Management.

●       Ensure safety, security, discipline, and operational continuity across all business activities.